Coobie Reviews
Coobie Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coobie has a 1.0 star rating from 7 reviews, 14% would recommend. Reviews note good products but high price and widespread dissatisfaction with customer service, returns, refunds, and shipping tracking.
Key Takeaways for Future Customers
- Expect product quality to be praised in Coobie reviews.
- Be prepared for difficult returns and refund requests.
- Customer complaints center on lack of phone support and poor tracking.
Negative Feedback / Risk Areas
- Unable to reach customer service; email and chat often unresponsive.
- Return and exchange process is confusing and refund delays are common.
- Missing or partial orders and no shipment tracking support.
Positive Feedback
Reviewers praise the product fit and quality and value discounts and special offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coobie has a 1.0 star rating from 7 reviews, 14% would recommend. Reviews note good products but high price and widespread dissatisfaction with customer service, returns, refunds, and shipping tracking.
Key Takeaways for Future Customers
- Expect product quality to be praised in Coobie reviews.
- Be prepared for difficult returns and refund requests.
- Customer complaints center on lack of phone support and poor tracking.
Negative Feedback / Risk Areas
- Unable to reach customer service; email and chat often unresponsive.
- Return and exchange process is confusing and refund delays are common.
- Missing or partial orders and no shipment tracking support.
Positive Feedback
Reviewers praise the product fit and quality and value discounts and special offers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Windsor, Connecticut
Need to return several items
The reviewer tried to contact the company before posting this review.
Need to return several items and didn't receive one. I received the beige one, not the one with the lacy back.
Riverside, California
The return andcexchange process was a nightmarep in returning *** bra
I ordered a racer back sports bra, dark blue, which didn't fit and I sent it back in exchange for a Mocha blue, but that didn't fit either.
The first one was already credited back and applied to the second one, but I still needed a blue bra!
What are my options?
User's recommendation: Do NOT try to exchange. Just return and start over
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cambridge, Massachusetts
You haven’t responded to my email about the bra you sent me
The reviewer tried to contact the company before posting this review.
See note above in terms of my degree of satisfaction. How does a customer get in touch with you? I cant figure that out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sapulpa, Oklahoma
Bra doesn’t fit - 1 size fits all - it doesn’t fit me & I am smaller than most.
The reviewer tried to contact the company before posting this review.
I tried it on & it cut under my left arm at the top of the side of the bra. It is too small all the way around
User's recommendation: I would not recommend it. My main interest though is to get a refund. So please tell me how to get that. Thank you.
Sapulpa, Oklahoma
Bra doesn’t fit - “1 size fits all” - not true
I need to find out how I can return the bra since it doesnt fit..
I cant rate the company yet til I see if I get a refund.
User's recommendation: ??? If I get the refund then I will recommend the company to others.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTotally dissatisfied!
The reviewer tried to contact the company before posting this review.
- - Poor chatbot experience; asked to pay $5 to relay messages and share information; misled about direct company contact; wasted time seeking bra help.
I had the worst chatbot experience by far that I have ever had. At the end of a long seemingly productive exchange where I gave a lot of information I was greeted with a request from Just Answer to send five dollars that would be refundable, and it asked for all kinds of information from me, which I was unwilling to provide.
I felt like I had wasted 20 minutes of my life, thinking that I was communicating directly with your company and then felt extremely insulted that in order for my messages to be relayed to your company, I would have to spend five dollars and additional time providing my information yet again. My experience was totally unhelpful and left me with not a very positive experience of your company. I called during working hours and expected to be connected with a live operator. I was extremely disappointed.
That's my honest feedback. BTW, I was not a pissed customer when I called. I was a pissed customer by the time my exchange with your chat was over. I called because I wanted some guidance about the fact that the band at the bottom of the bra rolls up and makes me feel like I have a rubber band around my torso.
I gave all kinds of personal information to the chat, but thinking that I was talking directly with your company and would get some guidance and hopefully answers. what a colossal waste of my time!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo helpful and do not care about customer will never use them we lost $160.0 on order # CM261142
The reviewer tried to contact the company before posting this review.
Damaged as per received by USPS and was refused by them. It was shipped back to where it was picked up at Hicksville, NY. Urgent, please call me.
Preferred solution: Full refund
User's recommendation: Will never recommend
Steamboat Springs, Colorado
Didnt get my order
Really poor customer service.
I am VERY disappointed in your company.
What a hassle you've been in every way.
Is that 100 symbols???
User's recommendation: How about a real person to talk to?????????
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Fe Springs, California
Have not received my order. It has been a month, and no updates or notifications about it
The reviewer tried to contact the company before posting this review.
- - Customer reports lack of customer service, can't contact support, and they ordered several bras.
- - No shipping updates for a month; wants delivery date.
order number: 795274****, from 9/8/23. I am a little disappointed in lack of customer service.
It is impossible to contact you. I so liked a bra gifted to my by a friend, that I immediately ordered several. That was one month ago, and I had no updates of the delay in shipping. Please advise when I can expect to receive my order.
Thank you. Annee Kuehler
- Execllent products
- Have to use a third party for contacting coobie
- Have to use a third party for tracking shipment
Preferred solution: Deliver product or service ordered
User's recommendation: if an order can not be shipped in a reasonable amount of time (2 weeks or less), then an email or text should be sent advising of a delay, and when the shipment is projected to be sent.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive my full order
The reviewer tried to contact the company before posting this review.
- - Ordered 3 bras but only 1 was received.
- - There are 3 tracking numbers; unclear why.
- - Received rose color; black and white not delivered.
I ordered 3 bras and received 1. There were 3 separate tracking numbers so not sure why on that issue.
My address is 10601 Emily Circle, Oklahoma City OK 73120, phone # is 405-642-****.
I received the rose colored bra but not the black or white bra. Please let me know what is going on before I contact my credit card company and place a complaint.
Petaluma, California
Didn't receive all of my order & can't talk to anyone in person
- - Longtime Coobie customer; last order had issues.
- - Ordered seven bras; only one arrived, no tracking.
- - Customer service is only via email or text.
I have purchased Coobie Bras for 17 years. However, my last order didn't go too well.
I purchased seven bras that had been sold out for weeks. I was so excited to get them, again. Unfortunately, I received only one. The only way to reach customer service is by email or text!!!
WTF? A customer service rep did get back to me and let me know that it was a warehouse issue and they would send the rest of my bras. However, it has been nearly two weeks and nothing! There is no way to track them as my order shows "fulfilled" and "delivered".
So, be careful.
I would leave a message with my order if you are ordering more than one! I am waiting for a reply to my last set of emails and texts, then I will cancel the payment with my credit card!aution when ordering - no way to reach a real person!C
User's recommendation: Caution! No way to reach a real person for customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause no one gets back to me
The reviewer tried to contact the company before posting this review.
- - Coobie has not replied after 2 days of trying to contact.
- - No return address or label to send back.
- - No order number or contact numbers on the package.
I have been trying to reach Coobie for 2 days now & no one gets back to me. Im done trying to get a label, Im just trying to get an address to send them back myself.
I also wanted to order other bras but this communication is terrible so its not worth it.
I do not have an order number & Ive looked for numbers on the bra package & Im completely worn out with this. I hope at least someone would send me an address before 30 days is up.
Sincerely
Helen Gallina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s very frustrating when Coobie does not provide legitimate customer service phone numbers
The reviewer tried to contact the company before posting this review.
- - Coobie returns numbers are not legitimate; one is text-only.
- - The returns link fails and the chat charges $1 for support.
In attempting a return:
1. Coobies customer service phone numbers are not legitimate.
One is text only. The other goes to a company unrelated to Coobie.
2. Returns link on website does not work.
3. Chat feature sends you to tech support but you are charged $1 for service.
I dont trust them when they say its refundable.
I will NEVER purchase from Coobie again. Hugely disappointed!!!
User's recommendation: NEVER BUY FROM COOBIE!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError in Order
The reviewer tried to contact the company before posting this review.
- - Missing receipt in the package and no email confirmation.
- - Online system shows no account; please contact me to resolve the order.
There is an error with an order I have received. I did not get a receipt in my package nor an email confirmation which is strange.
When I go online the site states I do not have an account.
I have been buying Coobie bras for over 10 years. I sent this email once before and Helen said to go online and pull up order. That does not work because the system does not recognize my email which is very strange to me. I need a correction in my order.
Please reach out to me.
When I reach out in email before I was not registered on your system as stated below.
"you will be automatically registered on our site. Password will be sent to you via email."
l hope you restore my faith and retain my business with Coobie Bras.
Please call me at 704-942-****
Thank you,
Gayle L Dixon
11748 Sugarhill Rd
Davidson, NC 28036
- Good product
- Poor customer service cannot reach company
Preferred solution: Exchange for correct item.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Dallas, Texas
No response from emails or text
I ordered 5 bras. Confirmation shows 5 bras ordered.
Received only 1 bra. Cant reach Company to resolve
User's recommendation: Impossible to reach customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidnt get my order
Why on earth should I give you card # and pay a dollar to find out where my order is?
My card shows a charge for bras that I haven't received. Just get my order to me.
- No delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Not dependable
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